Working at Gazelle is fun. Today was pretty crazy.

The Farmers’ Market and Art in the Park are big draws on a nice weekend. Today, a lot of people came out to support both. A few folks drove down from Grand Haven to escape the Coast Guard Festival, too. Then it started raining a little. Shoppers needed somewhere to go.

We’re always glad to have folks get out of the weather by shopping in our store. A lot of folks did.

There were a lot of us scheduled on the floor, so we were able to provide the World’s Best Customer Care to a large number of people. It got a litle crazier when a ceiling tile caved in and released a load of water. It turns out that a good bit of condensation built up from the AC and didn’t drain properly.

Fortunately, it didn’t hit the computers or the customers. It did cause a minor mess on our counter and on the floor, though.

Our customers are so great. No one even batted an eye at the mess. In fact, even though it was quite busy, I can honestly say that all of my customers today were a pleasure to help.

It’s so nice to work in an environment where not only do my colleagues respect each other, but the customers also treat us with respect. We do a lot of training at Gazelle to know our products. Customers show genuine gratitude and interest when we discuss these products. It’s wonderful to help someone understand the differences between shoes or how compression works.

I get so excited to talk about compression or water bottles or minimalist footwear. I wanted to write this blog post to tell our customers a big THANK YOU for being active and interested. Keep moving!

Oh, and join us for our first Runners’ Book club on August 25. Read The Long Run.